Reconnecting our communities

We’re here to help you recover

Support for the community after a natural disaster is vital and it comes in many forms. We have the Community Hub and Navigators to support people through their recovery journey and lend a listening ear when needed.

We know how to put people in touch with the right agencies and organisations and we run our own initiatives and events to support and connect flood-affected communities.

About The Community Hub

The Community Hub and Navigator programme is managed by Poutini Waiora and a fantastic team of people from a range of local organisations – Homebuilders West Coast Trust, Te Hā o Kawatiri, Buller REAP and the Potikohua No. 37 Trust.

The Community Hub is open weekdays between 9.30am-4.00pm and;

  • Provides ‘triage’ and appropriate needs assessment
  • Delivers more intensive case management functions as required
  • Offers a range of wellness programmes
  • Community connection and information sharing sources
  • Coordinate and deliver community activities and events.
  • Iwi engagement and recovery plans developed with the support of the recovery team

Phone 0800 768 348

Navigators – Community Connectors

As with any disaster, we need as much help as we can get to repair the physical damage caused, but also the emotional and social impacts resulting from the flood.

Independent Community Navigators can work alongside individuals and families to help them access immediate and longer-term assistance from different agencies. This can include connecting flood-affected people to services of different agencies to address needs including family, financial, housing and emotional well-being.

If you need support to find accommodation, help with insurance, access to financial support, or are struggling to cope, visit The Community Hub.
175 Palmerston Street, Westport

Mayoral Relief Fund

The Buller Mayoral Relief Fund is making grants to individuals, families and organisations affected by the July 2021 and February 2022 Floods. Pick up an application form from the Community Hub or download the application forms via the council website.

Application Form

Staff at the Community Hub can help you fill in the form if you need assistance.

Mental Health Support

If you’re feeling distressed or worried about how you’re feeling physically or emotionally, reach out to friends or whānau and contact your GP or other healthcare provider for advice. You can also contact the organisations below for help or to find extra support:

It’s important to seek help if you’re feeling distressed

  • Need to talk? (Free call or text 1737)
  • Lifeline (0800 543 354)
  • The Depression Helpline (0800 111 757)
  • Healthline (0800 611 611)
  • 0800 Whats up (0800
  • Samaritans (0800 726 666)
  • Youthline (0800 376 633, free text 234)
  • Need to talk? 1737
    Need to talk? 1737 is a free four-digit phone and text number designed to meet the needs of anyone who wants to talk to a counsellor. 1737 is not tied to a specific mental health issue or condition. It is free to call or text from any landline or mobile phone, 24 hours a day, seven days a week. Trained mental health professionals are available to respond to calls, texts, webchat and emails. Call or text 1737 any time for 24/7 helpline
  • Lifeline (includes Suicide Crisis Helpline Tautoko and Kidsline)
    Lifeline’s mission is to reduce distress and save lives by providing safe, accessible, effective and non-judgemental services. The service works specifically to increase awareness and understanding of suicide prevention in Aotearoa New Zealand, resourcing people with effective skills to support others.
  • 0800 LIFELINE (0800 54 33 54) or free text HELP (4357) 0508 TAUTOKO (0508 82 88 65) KIDSLINE 0800 54 37 54

Latest Community News

Recovery Roundup #44

Recovery Roundup #44

Welcome to Recovery Roundup #44 This time we look at progress with the Alma Road village, as well as an update on essential infrastructure repairs. Don’t forget there is still time to fill out our...

read more
Recovery Roundup #43

Recovery Roundup #43

Welcome to Recovery Roundup # 43. This time we have an update on the extension of the Community Hub to January, some thoughts ahead of Mental Health Awareness Week and reminders of some upcoming...

read more
Media Release – Recovery Hub to continue

Media Release – Recovery Hub to continue

Buller Flood Recovery    Media release For immediate release 23 September 2022   Flood Recovery Hub to continue to provide support for the community The Community Hub in Westport and the...

read more